MyUnit — Tenant Self-Service Hub | RentAdminly
MyUnit is the tenant-facing portal that comes built into every RentAdminly account. Each tenant gets a personalized login where they can pay rent, see building announcements, review renewal offers, submit maintenance requests, view their lease, and message you directly — 24 hours a day.
Give tenants their own space. Stop being their helpdesk.
MyUnit is the tenant-facing portal that comes built into every RentAdminly account. Each tenant gets a personalized login where they can pay rent, see building announcements, review renewal offers, submit maintenance requests, view their lease, and message you directly — 24 hours a day.
Key Features
- Separate Tenant Login: Tenants access their portal at /tenant/login — completely separate from your management dashboard.
- Online Rent Payment: Tenants pay rent via ACH directly from their MyUnit dashboard. Powered by RentFlow.
- Announcements Feed: Tenants see urgent, important, and normal announcements right on their dashboard — color-coded by priority.
- Maintenance Requests: Submit, track, and communicate about repair requests without ever texting your landlord.
- DirectLine Messaging: A built-in message thread connects tenant to landlord without personal phone numbers being exchanged.
- Invite-Only Access: Tenants only get portal access after you send them an invite — no random sign-ups.
How It Works
- Step 1: Add a tenant — Enter the tenant's name and email in your Tenants section and click Invite.
- Step 2: Tenant accepts — They receive an email with a setup link and create their secure MyUnit password.
- Step 3: They're in — The tenant's dashboard is pre-populated with their unit, lease, and payment schedule.
- Step 4: Self-service from here — Rent, maintenance, messages — tenants handle it all without calling or texting you.
Frequently Asked Questions
- Can multiple tenants share a unit?
- Yes. You can invite multiple tenants to the same unit (e.g., roommates), each with their own login.
- Can tenants see each other's payment history?
- No. Each tenant only sees their own payment history and information.
- What if a tenant forgets their password?
- Tenants can reset their password themselves via the login page — you don't need to get involved.
- Is MyUnit available on mobile?
- Yes. MyUnit is fully mobile-optimized and works on any phone browser without a separate app download.
https://rentadminly.com/platform/myunit